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Handling
Instructions

  • As this product is made from natural materials, the veneer may have slight surface irregularities, and its color may change over time.

  • For regular care, wipe gently with a dry, soft cloth.

  • If it becomes dirty, wipe with a cloth that has been moistened and thoroughly wrung out.

  • Strong acidic or alkaline detergents may damage the finished surface.

  • Do not use steel wool, scouring pads, or abrasive cleaners.

  • Avoid high temperatures and humidity, and place the product in a shaded area.

  • Using the product in locations exposed to air-conditioning airflow or very dry environments may accelerate deterioration of the coating.

  • Avoid impacts, as the product may break.

  • When displaying the masu, attach a pushpin or hook to the wall and hang it by inserting it into the hole on the back.

  • For the kawara (roof tile) and kazaguruma (pinwheel), attach the included hardware to the back, thread a cord through it, and hang it on a wall-mounted hook.

Warranty

Contact Information

※ Please check the product immediately after opening ※

<Warranty Period>

  • If you find any damage or defects caused by initial failure, please contact the store of purchase within 60 days.

<Not Covered by Warranty>

  • Damage caused by the customer

  • Surface irregularities or discoloration

  • Joint sections

<Coating>

  • Yellowing due to UV exposure or natural aging may occur over time.

<Material>

  • As this is a handmade product made from natural materials, individual differences in finish (size, length, width, color) may occur.

  • Because the wood contains natural knots and resin typical of softwoods, the surface material may discolor.

  • The veneer pattern is arranged randomly and cannot be specified.

  • For ecological reasons, multiple pieces of cork may be used on the back, resulting in visible joints.

© HIROMEI Co., Ltd.

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